Delivery Fees

As our Gift to you we offer our customers Free Shipping anywhere in New Zealand for all our Gift Hampers, Gift Baskets and Gift Boxes. There are no hidden shipping cost  when you arrive at the checkout. This is our way of treating our customers and celebrating your generous spirit.

Delivery

Heavenly Sent deliver gifts nationwide and internationally (upon request).

All orders are dispatched from our studio in Auckland every day except Sunday.

Same day delivery is available for Auckland Metro orders received before 10am on any weekday. For same day delivery on a Saturday please get in touch before you place your order, or be sure to order your Saturday delieveries Friday afternoon.

Deliveries outside of Auckland are creatively flat packed into our signature keepsake wooden crate with lid. This will ensure you gift contents will arrive in perfect condition and still be an exciting experience to open.

Floral Arrangements can only be delivered within Auckland. For any deliveries outside of Auckland, the Floral Arrangement will be replaced with a box of handcrated chocolate truffles.

Please allow 1-2 business days for national deliveries outside of Auckland. If in doubt, please don’t hesitate to get in touch with us.

International delivery times will vary, please get in touch to ensure that we can get your gift to the lucky recipient on time.

Delivery Addresses

Heavenly Sent Ltd cannot deliver to PO boxes, please provide a physical address for deliveries.

Please keep the following things in mind when adding an address at the checkout:

  • Include the business name and other helpful delivery info such as the level number and name on the building
  • If delivering to a hospital, please include the hospital name and address as well as the recipient’s full name and room or ward number. We will confirm with the hospital prior to dispatch to ensure that there is someone who can accept the delivery
  • We guarantee delivery by our courier to the hospital reception or ward clerk but unfortunately we cannot accept responsibility once the delivery is accepted

Please note that all orders are specified as non-signature when sent, If you have concerns about leaving a parcel, please use an address where someone will be available during delivery times (such as a work address).